This policy applies to all digital products purchased through this website.
1. Product Nature
All products on this website are digital content products delivered online; no physical goods or shipping are involved.
2. Refund Policy (Important)
As this website offers virtual digital products characterized by immediate delivery and non-returnability:
No refunds or returns are available for digital products once delivery is completed.
The service is deemed complete once the order is successfully paid for and delivery begins.
Users must verify product content and compatibility prior to purchase.
3. EU Digital Content Special Terms (Key Compliance Notice)
To comply with EU consumer protection rules regarding digital content:
Users waive their right to a 14-day “no-questions-asked” return once digital delivery has commenced.
As virtual digital products lack tracking numbers and carry a high risk of chargebacks, the act of purchasing and triggering download or access rights constitutes the user’s explicit consent to waive this right of withdrawal.
4. Non-Refundable Situations
Refunds are not available in the following cases:
The digital product has been successfully downloaded or accessed.
Incompatibility with the user’s device or software.
Accidental or duplicate purchases.
Change of mind or intent regarding usage.
Usage issues caused by third-party software.
5. Handling Special Cases (Non-binding Commitment)
In rare instances, such as:
Duplicate charges.
Inability to access the product due to technical errors.
Corrupted files that cannot be re-supplied.
Upon verification, we may provide:
A re-sent download link; or
Replacement access rights to the file.
(This does not constitute an obligation to issue a refund.)
6. Stripe Payment Information
All payments are securely processed via Stripe:
We do not store credit card information.
Stripe may perform risk assessments and transaction verification.
Refund disputes may be handled by Stripe or banking channels.
7. User Acknowledgement
By completing a purchase, the user acknowledges that they:
Understand the product is digital content.
Accept the nature of immediate delivery.
Agree to waive the relevant right of withdrawal.
Have read and agreed to this refund policy.
8. Contact Us
Address: 888 Boul. de Maisonneuve E, Montréal, QC H2L 4S8, Canada
Phone: +1 514 284 0024
Email:video@clipfusionkit.com